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Postage Information
1) Postage costs are based on the
weight of the item and packaging. Flat items can be sent Royal
Mail for £3.75 or Small items by courier are £4.99 and large
items £9.99 up to 10kg. Postage is free over £250.
2) You are responsible for all
postage costs unless we have made a mistake or the item is
faulty. For returned items we suggest you use registered post as
we cannot be held responsible for lost post. Please include a
receipt if we are refunding postage cost.
3) All parcels will require a
signature so please make sure you chose a delivery address where
someone will be at home (or at work). Small items can be posted
through a letterbox if specifically requested when ordering.
Please leave any special delivery requirements (i.e. leave with
neighbour etc) in the box provided at checkout.
4) Approximate turnaround is 3-5
working days for items in stock. Items not in stock will take a couple of days
longer as we have to get them in from the distributor. Please
allow up to 28 days for delivery. Feel free to call or email to
check availability.
5) We will only deliver to the
address where the card is registered.
6) Please contact us if your
location is not in the shipping dropdown at checkout.
7) Returns should be sent to;
Ashton's Returns
47 Teville Road
Worthing
West Sussex
BN11 1UX
This does not affect your
statutory rights. |