Returns Information

1) We are not unreasonable people and will do all we can to resolve any issues that may arise. Please email or call 01903 202120.

2) If you wish to return an item, please inform us via email within 7 working days of delivery.

3) Returned goods must be accompanied by the original purchase receipt and in unused/unworn condition (with original packaging where possible), within 7 working days of delivery.

4) If goods are being returned due to an error or fault we will reimburse your postage costs, please include a receipt. In all other instances you are responsible for any carriage costs.

5) If you are exchanging an item for another size you are responsible for the return carriage and there may be an additional outbound charge.

6) Returned goods should be sent recorded delivery or by courier as a signature is required as proof of delivery. We cannot be held responsible for goods lost in transit.

7) Due to safety reasons helmets are non-returnable unless there is a manufacturers fault so please ensure you have the correct size. We would advise you not to purchase helmets without trying them on first.

8) Refunds will only be credited to the original card used to purchase the goods. Refunds may take up to 7 days to appear in your account.

7) Returns should be sent to;
Ashton's Returns
47 Teville Road
Worthing
West Sussex
BN11 1UX

This does not affect your statutory rights.